Contents and information provided on the website:
www.muemue.com reserves the right to modify the commercial offer presented on the website (modifications on products, prices, promotions and other commercial and service conditions) at any time.
www.muemue.com makes every effort within its means to offer the information contained on the website truthfully and without typographical errors. In the event of any error of this type occurring at any time, beyond the control of www.muemue.com, it will be corrected immediately. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on this error, www.muemue.com will inform the customer of this error and the customer will have the right to cancel the purchase without any cost on their part, except, where appropriate, the cost of transporting the goods for their return.
The contents of the website www.muemue.com may, on occasion, show provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel the purchase without any cost on their part, except, where appropriate, the cost of transporting the goods for their return.
The price of the furniture and accessories included in this website includes VAT (all taxes included) for Spain. To find out the conditions of sale in other countries, please click on the icon representing the flag of each country. Prices, measurements and references are validated annually and will be updated as accurately as possible, except for typographical errors or VAT changes.
The presentation of the products is based on a criterion of classification by means of catalogues grouping categories, personality and the modelling of the products or by means of rooms of a house, compatible with the utilities. The photographs respect as much as possible the physiology of the product itself, but differences in colour or distortion of measurements may occur depending on the calibration and resolution of the monitor screens. At the same time, the furniture has a series of qualities that make it unique and unrepeatable, which are its handmade nature where small irregularities may appear, such as veins or grooves that are part of its personality. www.muemue.com is not responsible for any inconvenience that may be caused by the imperfections described above.
Sales system. Ordering:
To make a purchase, the user must include the desired product in the "shopping cart" of the existing menu on the website www.muemue.com.
The prices of the products displayed on the website www.muemue.com include Value Added Tax (VAT) which, where applicable, may be applicable.
Invoices are sent digitally, in line with our commitment to sustainability. If you wish to receive the invoice in paper format, you must indicate this in the order comments. If the request is made after the order has been sent, there will be a shipping cost of €5 to the address requested.
Payment method:
When placing your order, you are free to choose to pay for your purchases by credit or debit card, PayPal, bank transfer. www.muemue.com confirms your order at the time of payment. All payment solutions are completely secure and guaranteed by banks and financial institutions. The buyer's bank details will not be kept by www.muemue.es under any circumstances.
An order will not be processed until there is no validation of payment, so in cases of financing, will not be issued from the date of final approval of the transaction by the financial institution, and in cases of transfer, until the actual payment into account.
Security and confidentiality:
www.muemue.com guarantees security and confidentiality in all its communications with its customers.
All on-line payment operations are carried out through a secure server, based on the SSL standard, which protects the data against attempts of violation by third parties. The purchase process data is stored in a database designed for this purpose.
www.muemue.com guarantees the protection and confidentiality of personal, domiciliary, payment and any other type of data provided by our customers in accordance with the provisions of Organic Law 15/1999 of 13 December on the Protection of Personal Data.
All data provided by our customers to www.muemue.com or its employees, will be included in an automated personal data file created and maintained under the responsibility of www.muemue.com in order to manage the purchase and subsequent delivery of the product, as well as to manage the guarantees applicable to it and, where appropriate, to allow the subsequent sending of promotional information.
In this sense, we inform you that your data will be communicated to third parties with which muemue maintains commercial relations, among which are the franchised companies and the companies that make up muemue. Likewise, identifying information may be communicated to third parties in the following sectors of activity: furniture, decoration and interior design, with the aim of receiving promotional communications by any means, such as SMS, e-mail, post, etc. In any case, you can always consult more information about the use and destination of your data and request to unsubscribe from communications or commercial promotions in accordance with the instructions in our privacy policy.
In compliance with the provisions of Organic Law 15/1999 of 13 December, customers of www.muemue.com may, at any time, exercise their rights of access, rectification, cancellation and opposition of their personal data by sending an email to admin@muemue.com.
In the event that the data supplied are associated with a purchase, Spanish legislation obliges us to keep them for at least five years, so they cannot be deleted or rectified even if the customer so requests.
Applicable legislation and competent jurisdiction:
Purchases made with www.muemue.com are subject to Spanish law.
In the event of any conflict or discrepancy arising in the interpretation or application of these contractual conditions, the Courts and Tribunals which, where applicable, will hear the matter, will be those provided for in the applicable legal regulations regarding competent jurisdiction, in which, in the case of consumers, the place of fulfilment of the obligation or the place of residence of the purchasing party is taken into account.
In the event that the purchasing party is domiciled outside Spain, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Valencia (Spain).
DISPUTE RESOLUTION
European Union Online Dispute Resolution Platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage
Pursuant to the provisions of Law 34/2002 on Information Services and Electronic Commerce (LSSICE), we offer you the following information:
The ownership of this website corresponds to muemue.com, with registered office at
Polígono Industrial La Vila, 4 and VAT ESB09809443.
The company's identification and contact details are as follows:
Muemue home. S.L.
Tel: 607 780 754
E-mail: muemue@muemue.com
